Delivery Partner Research Survey

Delivery Partner Survey

Help Apli Rasoi understand real delivery partner experiences, application problems, earnings, incentives, navigation, safety and support.

⏱ 8–12 minutes 📋 47 Questions 🔒 Secure Submission
Step 1 of 15
0%
Section 01

Basic Information

Tell us a little about your delivery experience.

Q01 How long have you been working as a delivery partner? *
Q02 Which food delivery applications have you worked with? *
Q03 If you selected Other, mention the application name.
Q04 Which city/area do you mainly deliver in?
Section 02

Earnings & Payouts

Help us understand current payout structures.

Q05 How satisfied are you with the current payout model? *
Q06 Approximately what percentage of the customer-paid delivery fee reaches you?
Q07 What is the typical base payout you receive per order?
Q08 Approximately how much do you receive per kilometre?
Q09 Are deductions from your earnings clearly explained?
Q10 Which deductions have you experienced?
Section 03

Delivery App Problems

Tell us about bugs, errors and technical problems.

Q11 What problems have you experienced in delivery partner applications?
Q12 How frequently do you experience technical bugs or application errors?
Q13 What is the biggest technical problem you have faced?
Detailed Bug Report

Report Application Bugs & Faults

Add as many specific problems as you have experienced.

Detailed Issues
Section 05

Order Allocation

Help improve how delivery orders are assigned.

Q14 What problems do you face with order allocation?
Q15 Is the expected earning visible before accepting an order?
Q16 What would improve order acceptance?
Section 06

Restaurant Problems

Q17 What problems do you commonly face at restaurants?
Q18 How long do you normally wait at restaurants?
Q19 What should restaurants improve?
Section 07

Customer Problems

Q20 What customer-related problems do you face?
Q21 Which customer protection features would help you?
Section 08

Customer Support

Q22 How easy is it to contact customer support?
Q23 How often does customer support resolve your issue?
Q24 What should customer support improve?
Section 09

Penalties & Account Issues

Q25 Have you ever received an incorrect penalty?
Q26 Which penalty types have you experienced?
Q27 How should penalties be improved?
Section 10

Incentives & Bonuses

Q28 Do incentives and bonuses motivate you?
Q29 Are incentive conditions easy to understand?
Q30 Which incentive would you prefer?
Section 11

Vehicle & Operating Costs

Q31 Which operating expenses affect your earnings the most?
Q32 Approximately how much do you spend per day on delivery work?
Q33 What type of fuel/vehicle support would help you?
Section 12

GPS & Navigation

Q34 What navigation problems have you experienced?
Q35 What navigation improvements would help?
Section 13

Rider Safety

Q36 What safety problems do you face while delivering?
Q37 Which safety features would you like?
Section 14

Application Features

Q38 Which features would you like in a better delivery partner application?
Q39 What is the single most important feature?
Q40 What information should the rider dashboard show?
Section 15

Final Feedback

Your feedback will help shape Apli Rasoi's delivery partner experience.

Q41 What is the biggest problem in the delivery partner industry?
Q42 What should delivery applications stop doing?
Q43 What should delivery applications start doing?
Q44 What should delivery applications do better?
Q45 What would make you continue working with a delivery application?
Q46 Which areas should Apli Rasoi prioritise? *
Q47 Any additional suggestions for Apli Rasoi?
✓

Survey Submitted

Thank you for sharing your delivery partner experience with Apli Rasoi.

Please save this response ID for your records.